Privacy Policy
Overview
Bhuvih HR Solutions Pvt Ltd ("Company," "we," "our," or "us") is committed to maintaining the privacy, security, and confidentiality of all individuals and organizations that interact with our platforms — Koluvu, Leko-HRMS, Koluvu Technology, and Koluvu Kendralaya Solutions.
This Privacy Policy explains how we collect, use, store, share, and protect your personal and organizational information when you access or use our websites, applications, and related digital services.
By accessing or using our platforms, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
Information We Collect
1. Personal Data (Candidates)
We collect the following types of personal information from job seekers or users:
- Full name, contact number, and email address
- Resume/CV, cover letter, and uploaded documents
- Employment history, educational qualifications, and certifications
- Skills, job preferences, and salary expectations
- Profile photo or video introductions (optional)
2. Employer / Client Data
We collect information related to employers, recruiters, and organizational representatives:
- Company name and registration details
- HR contact details, email addresses, and phone numbers
- Job postings, descriptions, and requirements
- Salary structures, employment offers, and performance data (for HRMS users)
3. Usage & Technical Data
We automatically collect certain information when you interact with our platforms:
- Browser type, operating system, and device details
- IP address, geolocation, and access timestamps
- Session duration and clickstream data
- Cookies, tracking pixels, and analytics identifiers
4. Sensitive Information
Certain information is considered sensitive and is collected only with your explicit consent:
- Government identification (PAN, Aadhaar, SSN for US clients)
- Bank account or payroll-related data
- Salary slips, appraisal data, or performance reviews
- Biometric or facial data (only if required for specific HRMS verification modules)
Purpose of Collection
We collect and process data for the following legitimate business and operational purposes:
Recruitment & Matching Services
- Enable resume parsing, AI scoring, and candidate-job matching.
- Facilitate communication between employers and candidates.
Operational & Legal Compliance
- Maintain accurate employment, payroll, and compliance records.
- Support legal, audit, and tax reporting obligations.
Platform Improvement
- Analyze usage data to enhance platform performance and AI models.
- Improve search results, job recommendations, and HR analytics accuracy.
Personalized Experience
- Send tailored job alerts, training recommendations, and notifications.
- Offer career insights, interview preparation tools, and AI resume feedback.
Customer Support
- Provide technical assistance, account recovery, and query resolution.
- Communicate important updates, policy changes, or service disruptions.
Data Storage & Security
We employ industry-standard security protocols and cloud infrastructure to ensure your data remains safe, confidential, and accessible only to authorized personnel.
1. Data Storage
- All data is securely stored on encrypted cloud databases such as AWS, Google Cloud Platform, or MongoDB Atlas with multi-layer access controls.
- Backup copies are maintained for disaster recovery, using secure offsite servers.
- Data retention periods are defined based on operational, legal, and compliance needs, after which data is safely anonymized or deleted.
2. Data Security Measures
- Encryption: All sensitive data is encrypted in transit (SSL/TLS) and at rest (AES-256).
- Access Control: Role-based authentication ensures only authorized personnel can access specific data.
- Firewall & Monitoring: Advanced intrusion detection systems monitor and prevent unauthorized access.
- Regular Security Audits: Periodic vulnerability assessments and compliance audits are conducted.
- Secure Development Practices: Our applications follow OWASP and ISO 27001 security standards.
3. Data Sharing & Disclosure
We do not sell or rent user data to third parties. Data may only be shared under the following conditions:
- With employers or recruiters (for candidate matching and communication).
- With technology partners or service providers who assist in operating our platforms (under strict confidentiality agreements).
- When required by law, regulation, or legal process.
4. International Data Transfers
For users outside India, data may be processed on servers located in India or other jurisdictions. We ensure such transfers comply with GDPR, DPDP Act (India), and other applicable data protection laws.
User Rights
You have full control over your personal information and can:
- Access, review, or update your profile and resume information.
- Withdraw consent or request deletion of your account.
- Request data export or portability (in structured formats).
- Opt out of marketing or promotional communications anytime.
To exercise these rights, you may contact us at privacy@bhuvihhr.com
Cookies & Tracking
Our platforms use cookies and analytics tools (like Google Analytics) to:
- Recognize returning users
- Personalize recommendations
- Measure website traffic and performance
You can modify your browser settings to disable cookies; however, some features may not function properly without them.
Third-Party Integrations
Certain features (e.g., payment gateways, AI integrations, or email services) may rely on third-party platforms. These services follow their own privacy policies, and we encourage you to review them before using those features.
Data Retention Policy
- Candidate and employer data are retained as long as the account is active or necessary to provide services.
- Inactive accounts may be archived or deleted after 24 months of non-use.
- Financial and compliance records are retained as per statutory requirements.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website with a "Last Updated" date.
Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
Bhuvih HR Solutions Pvt Ltd
H.No 8-3-230/1/A/B, Safi Residency, 2nd Floor,
V Giri, Yousufguda, Khairatabad,
Hyderabad, Telangana, India – 500045
📞 +91 9866875709
📧 bhuvihhr@zohomail.in